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CP569  Odour Management User Group Odour Management

The Odour Management User Group is the latest planned addition to a series of successful user groups run by WRc. Our user groups offer opportunities to keep up to date with technology and share best practice in specific technical areas through regular meetings with peers in water companies, regulators and the supply chain. User group members tell us that they particularly value the networking opportunities and consider the groups to be a cost effective use of time and excellent value for money.


The effective management of odour arising from wastewater operations is essential to maintain customer and stakeholder satisfaction, ODI performance commitments and company reputation.

The demand for housing and land for commercial activities across the UK has led to development of land in close proximity to wastewater treatment sites. This, combined with increasing customer expectations, has resulted in an increased need to develop effective control measures to minimise odour complaints and to respond promptly when issues arise.

Innovative design, combined with advances in odour treatment and sensing technologies, offers the potential to improve the effectiveness of odour control systems. Odour management best practice can reduce the occurrence and, where they arise, influence the outcome of odour events.

  • Which designs and/or technologies have been tested?
  • What approaches to odour management have been trialled?
  • Which of these have been successful?
  • Which have failed or not delivered the expected benefits?

In a challenging area such as odour control, where expertise is spread across the UK water companies, there is a need to share knowledge and experience and to aid the adoption of best practice.


Improvements in odour management through improved awareness and knowledge of technological innovations and sharing of best practice will enable Odour Management User Group members to:

  • Improve the effectiveness of odour management plans through the adoption of best practice;
  • Improve wastewater plant design to reduce odours at source;
  • Reduce costs through the adoption of highlighted initiatives;
  • Respond more effectively to odour events, when they arise.


The Odour Management User Group will meet four times per year. The user group meetings will be held at WRc offices or at suitable locations around the UK to provide an opportunity for the group to see examples of innovative odour management initiatives at first hand.

The Odour Management User Group will focus on key odour management themes such as:

  • Odour management technologies;
  • Optimising odour control systems:
    • treatment works;
    • pumping stations;
    • sewer networks;

  • Reduced odour by design;
  • Effective odour management plans;
  • Odour measurement systems;
  • Pro-active customer initiatives;
  • Odour management training initiatives.

Each session will focus on a key odour management theme. An agenda for each session will be produced, in advance, by WRc. It is anticipated that the agenda will incorporate the following elements:

  • Odour management theme presentation(s);
  • Group discussion - current experience & recent initiatives.
  • Future themes / locations;
  • Supplier presentation / demonstration;
  • A site visit to see an odour management initiative in practice, relating to the main theme.

Following each session, WRc will issue copies of presentations and meeting notes (incorporating an overview of site visits). Odour Management User Group members will have an opportunity to influence the selected theme(s), supplier presentations and location of future sessions.


  • Shared knowledge of technical innovations;
  • Shared understanding and awareness of odour management best practice;
  • Odour Management User Group outputs (e.g. presentations, meeting notes, site visit summaries).

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