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Printer Friendly VersionSelected Information - Proposed Research

CP436  Opportunities and threats in adopting the National Address Gazetteer Business Planning
Project Appreciation and Objectives

The publicly owned Ordnance Survey address information for England and Wales, Address Layer 2 (AL2) and the local authorities' National Land and Property Gazetteer will shortly be brought together to create the National Address Gazetteer (NAG); providing one definitive source of accurate spatial data. Subject to Office of Fair Trading clearance, the database contents will be viewable by April 2011, followed by a 3-4 month customer consultation period before being formally released.

UK Water Utilities currently rely on AL2 data sets for both GIS and customer contact systems. Different data and database structures are likely to hinder migration to NAG and there is a significant risk that information may be misinterpreted during transformation. However, NAG will offer one third more addresses - potentially allowing: improved billing accuracy; online access to up-to-date addresses; and linkage to data provided by third parties e.g. census data. It will also contain additional key spatial data which should improve new housing development connections and connectivity between network incidents, such as leakage, and the customer.

This project will help Utilities smoothly migrate to and maximise the potential benefits from adopting the NAG. Cost savings through the bulk purchase of the NAG will also be explored.

Benefits to Clients

  • Cost effective NAG transformation plan; identifying key issues and migration actions.
  • Reduced risk associated with data integrity during the transformation.
  • Influence extensions to the NAG to realise future benefits, such as improving current processes and gathering more accurate customer data to enhance customer service.
  • Potential cost savings on the NAG purchase price through collective negotiation.

Work Programme

  1. Analyse threats and opportunities of adoption of the NAG.
  2. Liaise with the NAG owners to ensure UK water industry needs are met and future benefits can be realised.
  3. Develop a generic cost benefit analysis for transformation.
  4. Develop an individual transformation plan for each company.
  5. Produce final overview report and company specific reports.

Project Output

  • Analysis of the threats and opportunities arising from adoption of the NAG.
  • A generic cost benefit analysis for migration to the NAG.
  • A review of the added value that could be achieved by extending the NAG for use within the water industry.
  • A company tailored report that identifies a transformation plan and specific benefits that could be realised.

Related WRc Work

  • Geographic Information Users Group - Water industry GIS forum, CP024, 2000-present.
  • Implementing Gazetteer solutions for various utility companies and local authorities, 2005-2007.
  • Working with NJUG and DfT on national highways initiatives, 2005-2006.
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